“Which of our brand metrics is most important?” they asked.
“Never forget, the true measure of your brand is how people feel about themselves, because they associate with you,” I answered, “It’s not about you.”
Mountain Equipment Co-op (MEC)
Canada’s largest outdoor equipment and experiences company.
When MEC was looking to expand their portfolio of experiential offerings they brought me in to advise on strategy and execution. I helped onboard the new management and advised them on industry trends and consumer insights, go-to-market strategy, and ongoing operations.
Who hired me: MEC chief operating officer.
Who did I work with: COO, travel and experiences management team.
Momentum Climbing
Momentum Climbing is a standout in the rapidly growing climbing gym sector. They pride themselves on being a true climber’s gym, not just someone out to capitalize on a trend.
I worked with the Momentum founders to integrate industry leading pro-shops into their gyms and develop new forms of consumer engagement outside the gym, as well as advising on business expansion.
Who hired me: CEO/Founder.
Who did I work with: CEO, CFO, and operations team.
RuffWear
Ruffwear is dedicated to building gear for outdoor athletes and their human companions. They believe products should perform and that performance is measured by the ability to enhance our outdoor adventures with our dogs. These guiding principles, along with a desire to push the boundaries and explore, are what fuel the company’s soul and drives them to create the best dog gear possible.
I led strategic ideation and planning for new experiential consumer engagements designed to extend the business portfolio and strengthen customer loyalty.
Who hired me: CEO Ruffwear.
Who did I work with: CEO, VP marketing, marketing and product teams.
The Outbound Collective
Adventure truly starts at The Outbound Collective- making the outdoors more accessible to everyone. Their goal is to spread the excitement of travel and adventure, whether just down the street or across the globe, by inspiring people to discover, explore, and share their favorite activities and local playgrounds.
I’ve served as a long-term adviser to the organization’s leadership on brand positioning and marketplace strategy.
Who hired me: CEO/Founder.
Who did I work with: CEO and co-founder.